Document360 Overview

Document360

By Kovai.co

4.8★★★★★(143 Ratings)Write review

What is Document360?

Document360 Knowledge base platform enables your help center creation through end-user interface and multiple third-party integrations. Get set up in minutes & reduce your support request up to 50% Create, collaborate, and publish a self-service knowledge Knowledge base with our easy to use document management SaaS platform. Maintain multiple versions, take advantage of markdown editor & advanced analytics, be assured of robust security and match with your brand identity.

Who is Document360 best for?

Rated #1 Knowledge Base Software Globally. Trusted and used by 1000s of users from Customer.io, Datree.io, Harvad University, Monday.com,Mambu, Stackify & many more.

Document360 Details

Document360 Platforms supported

Cloud, SaaS, Web-Based

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

Document360 Support options

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

Document360 Training options

Documentation

Live Online

Videos

Webinars

In-Person

Document360 Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Document360 Pricing

Startup: $119/project/month billed monthly or $99/project/month billed yearly for 2 team accounts
Business: $359/project/month billed monthly or $299/project/month billed yearly for 5 team accounts
Enterprise: $599/project/month billed monthly or $499/project/month billed yearly for 10 team accounts
Additional plans for Enterprise grade knowledge base is also available.

Document360 Features

Most valued Document360 features by users

Cataloging/Categorization

Collaboration Tools

Customizable Branding

Customizable Templates

Drag & Drop Editor

Feedback Management

Full Text Search

Knowledge Management

Mobile Interface

Multi-Language

Reporting/Analytics

Rich Text Editor

SEO Management

Self Service Portal

User Management

WYSIWYG Editor

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