Softphone software enables users to make calls from their computers. Use our rankings below to compare Softphone Software options and features, and find the best one for you and your business.
Keep a record of all calls in and out of a call center
Record the audio of phone conversations for quality assurance purposes
The procedure of sending voice calls to a specific queue based on predetermined criteria
Identify the number and contact information of a caller before answering the phone
Store caller information within an accessible database
Ability to chat online in real time
Connect with meeting participants remotely over the web
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Read More
GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution. Read More
Bitrix24 is #1 free softphone and business telephony solution used by 8 million companies worldwide. Cloud, mobile and open source. Read More
3CX is an open standards IP PBX including video conferencing, live chat and mobile apps. Suitable for any business size or industry Read More
CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today! Read More
RingCentral Contact Centre solution delivers omnichannel capabilities that let customers decide how they want to engage with you. Read More
Designed for businesses of all sizes, the softphone platform helps place audio and video calls along with other functionalities. Read More
JustCall is a modern Softphone for fast-growing teams. Make, receive, distribute and track phone calls and SMS from any device. Read More
VoIP software that offers session management, messaging, video, voice, mobility, and web conferencing capabilities. Read More
Drive sales and deliver service from anywhere in the world with our cloud-based contact center and call tracking platform. Read More