Conversational AI Platform Features

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Code-free Development

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Contextual Guidance

Interprets what a user is doing based on context and helps guide them through the process.

For Developers

For the intention to be used by developers

Intent Recognition

Helps understand a user's intentions/actions

Live Chat

Ability to chat online in real time

Multi-Channel Communication

Allows support from multiple channels including email, live chat, phone, and social media.

Multi-Language

Recognize and support multiple languages/dialects

Pre-Configured Bot

Bot template that exists within the system. Does not require any customization to use.

Reporting/Analytics

View and track pertinent metrics

Sentiment Analysis

Categorize emotions expressed in written text and identify if they are positive, negative or neutral

Speech Recognition

Train your system to interpret and transcribe voice messages

Speech Synthesis

The ability of a bot to respond to user queries in synthesised voice

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