Top Cloud Communication Platform

Cloud Communication Platforms allow organizations to move their business communications and collaboration to the cloud by integrating real-time voice, video, and messaging capabilities to their business applications. Use our rankings below to compare Cloud Communication Platform options and features, and find the best one for you and your business.

Cloud Communication Platform Features

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Routing

The procedure of sending voice calls to a specific queue based on predetermined criteria

Chat/Messaging

Communicate using direct chat or messages within the system

File Sharing

Digitally share a wide variety of media types

IVR / Voice Recognition

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

1

Google Workspace

By Google

4.8★★★★★(25,666 Ratings)

A suite of collaboration products for teams and SMBs. Web conferencing, file sharing, and scheduling in the cloud. Formerly G Suite. Read More

2

Wrike

By Wrike

4.3★★★★(3,926 Ratings)

Wrike is a cloud communication platform with a live editor, @mentions, custom fields, messaging app integrations, and more. Read More

3

GoTo Connect

By GoTo

4.6★★★★★(1,371 Ratings)

GoToConnect combines Jive's VoIP phone systems with GoToMeeting's video conferencing into one simple, reliable and flexible solution. Read More

4

Bitrix24

By Bitrix

4.1★★★★(1,143 Ratings)

Bitrix24 is #1 free cloud communication and collaboration platform used by 8 million companies. Cloud, mobile, open source. Read More

5

Twilio

By Twilio

4.7★★★★★(619 Ratings)

Twilio provides simple, pay-as-you-go APIs for businesses to build scalable, reliable voice and SMS apps for the web or mobile devices. Read More

6

3CX

By 3CX

4.6★★★★★(573 Ratings)

3CX is a cloud communications solution for telephony, video conferencing, live chat & mobile apps. Free for 1 year. Read More

7

CloudTalk

By CloudTalk

4.5★★★★★(554 Ratings)

CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your FREE trial today! Read More

8

Kixie PowerCall

By Kixie Web

4.8★★★★★(400 Ratings)

Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Read More

9

Avochato

By Avochato

4.8★★★★★(297 Ratings)

SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers. Read More

10

Bandwidth

By Bandwidth.com

4.7★★★★★(255 Ratings)

Bandwidth provides APIs that make it easy to embed voice calling, text messaging, and 911 access into software and applications. Read More