IT Glue Overview

IT Glue

By Kaseya

4.7★★★★★(184 Ratings)Write review

What is IT Glue?

IT Glue is an IT documentation software for MSPs, co-managed IT teams, as well as IT departments. Get relationship mapping, secure password management, and an automated and structured documentation framework to organize all your information. Integrate with major PSA, RMM, BDR, and other platforms, alongside our public API. Have confidence in the security of your information with features like SOC 2 compliance, access control, and more. Track any asset with ease for peace of mind.

Who is IT Glue best for?

IT Glue is designed for IT professionals. We focus on the managed service provider (MSP), co-managed IT markets, and SMB's IT departments.

IT Glue Details

IT Glue Platforms supported

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

Mobile iPad

On-Premise Linux

On-Premise Windows

IT Glue Support options

Chat

Knowledgebase

Phone Support

IT Glue Training options

Documentation

Live Online

Videos

Webinars

In-Person

IT Glue Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

IT Glue Pricing

Basic: $29/user/month*
Select: $34/user/month*
Enterprise: $39/user/month*
5-user minimum.
*Terms & conditions apply. Prices are per user, per month, based on a 36 month term. There is a one-time $545 fee for Standard Onboarding, or $1419 for Premier Onboarding.

IT Glue Features

Most valued IT Glue features by users

Compliance Management

Inventory Management

Remote Access/Control

Patch Management

Configuration Management

Audit Management

Capacity Management

Contract/License Management

Cost Tracking

Compliance Tracking

Maintenance Management

Procurement Management

CRM

Supplier Management

Project Management

Billing & Invoicing

Issue Management

Scheduling

Maintenance Scheduling

License Management

Top IT Glue Alternatives & Competitors

1

Backup

By N-able

4.7★★★★★(71 Ratings)

N-able Backup offers cloud-first data protection without the cost and complexity of traditional image backup. Read More

2

Auvik

By Auvik Networks

4.8★★★★★(154 Ratings)

Make managing your clients' networks easy, automated, and more profitable with Auvik's network monitoring & management software. Read More

3

Comet Backup

By Comet Backup

4.8★★★★★(69 Ratings)

Comet is a fast, secure all-in-one backup platform for MSPs needing a Backup-as-a-Service (BaaS) solution. Simple, profitable pricing. Read More

4

Acronis Cyber Protect Cloud

By Acronis

4.2★★★★(133 Ratings)

Acronis Cyber Protect is the unique AI-enhanced integration of Data Protection with Cybersecurity in a single service provider solution Read More

5

NMIS

By Opmantek

5★★★★★(23 Ratings)

Network monitoring built for the MSP. Pay as you grow. Focus on building your business and supporting your customers. Read More

6

Altaro VM Backup

By Altaro Software

4.9★★★★★(271 Ratings)

Manage & monitor all your customers¿ Hyper-V & VMware backups from a single cloud console, on a monthly subscription. 30-Day free trial Read More

7

Splashtop Remote Support

By Splashtop

4.6★★★★★(191 Ratings)

Remotely support your clients' computers and use remote access to assist end users. Manage computers from practically any device. Read More

8

MSP360 Managed Backup

By MSP360

4.7★★★★★(294 Ratings)

Powerful cross-platform backup and disaster recovery that leverages the public cloud to enable a comprehensive data protection strategy Read More

9

JIRA Service Management

By Atlassian

4.5★★★★★(646 Ratings)

Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Read More

10

ConnectWise Automate

By ConnectWise

4.3★★★★(251 Ratings)

Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery & drive revenue growth. Read More