Invoca Overview

Invoca

By Invoca

4.9★★★★★(41 Ratings)Write review

What is Invoca?

Invoca's Active Conversation Intelligence platform enables marketing, sales, customer experience, and eCommerce teams to understand and immediately act on the information consumers share via conversations. Through deep integrations with leading technology platforms, revenue teams can turn conversation data into automated action to enhance every digital touchpoint and human interaction, leading to better experiences, more conversions, and higher revenue.

Who is Invoca best for?

Marketers at enterprise and mid-market B2C brands, as well as agencies serving industries that sell high consideration products/services: financial services, insurance, travel, telco, and healthcare.

Invoca Details

Invoca Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Chromebook

Desktop Linux

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

Invoca Support options

Chat

Email Help Desk

Phone Support

Invoca Training options

Documentation

Live Online

Videos

Webinars

In-Person

Invoca Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Invoca Features

Most valued Invoca features by users

IVR / Voice Recognition

Conversion Tracking

Call Routing

CRM

Call Tracking Metrics

Caller ID

Keyword Tracking

Call Recording

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