Salesforce Experience Cloud Overview

Salesforce Experience Cloud

By Salesforce

4.4★★★★(166 Ratings)Write review

What is Salesforce Experience Cloud?

Nurture relationships and create lasting loyalty on the world's #1 CRM. With Loyalty Management, your business can engage with customers in meaningful ways - bringing value to their experience and to your business. Build a loyalty program with benefits, vouchers, and rewards that will excite your customers. Generate a single source of truth for members that enables personalization at scale and weaves loyalty throughout the customer experience.

Who is Salesforce Experience Cloud best for?

Companies of any size aiming to accelerate customer loyalty programs.

Salesforce Experience Cloud Details

Salesforce Experience Cloud Platforms supported

Cloud, SaaS, Web-Based

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

On-Premise Linux

On-Premise Windows

Salesforce Experience Cloud Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

Salesforce Experience Cloud Training options

Documentation

In-Person

Live Online

Videos

Webinars

Salesforce Experience Cloud Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Salesforce Experience Cloud Pricing

Salesforce Community Cloud pricing starts at $250 USD/month and scales over three price tiers:

CUSTOMER COMMUNITY
Enable customer self-service, extend business processes, and build deeper customer relationships. Staring at $250 USD/month.

PARTNER COMMUNITY
Increase sales through resellers, distributors, agencies, and brokers. Starting at $500 USD/month.<

Salesforce Experience Cloud Features

Most valued Salesforce Experience Cloud features by users

Process Modeling & Designing

Audience Targeting

Business Process Automation

Lead Nurturing

Collaboration Tools

Sentiment Analysis

No-Code

Customer Support

Business Process Control

Process Change Tracking

Lead Capture

Templates

Access Controls/Permissions

Social Media Monitoring

Task Management

Brand Tracking

Multi-Channel Social Integration

Calendar/Reminder System

Marketing Automation

Alerts/Notifications

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