xMatters Overview
What is xMatters?
xMatters is an incident management platform that helps enterprises prevent, manage, and resolve IT incidents. From the Global 2000 to small workgroups and innovative DevOps teams, organizations around the world rely on the xMatters digital service availability platform to solve technology issues before they become business problems. The xMatters integration platform allows organizations to automate key processes with the tools they already use like ServiceNow, Splunk, Jira, and Slack.
Who is xMatters best for?
Various IT teams of any size. DevOps, IT Ops, NOC, support, engineering, service desk, major incident management, and system admins -- from small startups to large enterprises, we've got you covered!
xMatters Details
xMatters Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
On-Premise Linux
On-Premise Windows
xMatters Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
xMatters Training options
Documentation
In-Person
Live Online
Videos
Webinars
xMatters Related Categories
xMatters Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
xMatters Pricing
IT Management Pricing:
Free: $0 per user / month
Starter: $9 per user / month
Base: $39 per user / month
Advanced: Contact Us
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Business Continuity Management Pricing:
Free: $0 per user / month
Starter: $9 per user / year
Base: $12.48 per user / year
Advanced: $15.96 p
xMatters Features
Most valued xMatters features by users
Real Time Monitoring
Capacity Management
Corrective and Preventive Actions (CAPA)
Performance Metrics
Audit Trail
Compliance Management
OSHA Compliance
Safety Incident Management
IT Incident Management
Disaster Recovery
Inventory Management
Incident Reporting
Maintenance Scheduling
License Management
Access Controls/Permissions
Task Management
Investigation Management
Remote Access/Control
Patch Management
Issue Auditing
Top xMatters Alternatives & Competitors
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OnSolve One Call Now is a simple critical communications software for businesses to broadcast emergency alerts, send routine alerts. Read More