ServiceNow Overview

ServiceNow

By ServiceNow

4.6★★★★★(219 Ratings)Write review

What is ServiceNow?

With ServiceNow ITSM, you can consolidate your IT tools into a single data model to transform the service experience, automate workflows, gain real-time visibility, and improve IT productivity which enables you to switch your operational IT costs to strategic investments. ITSM accelerates your digital transformation and elevates user experiences with machine learning and AI powered chatbots. ITSM improves your IT productivity by 20+% with structured machine learning that automates routine tasks.

Who is ServiceNow best for?

ITSM space. This includes growing organizations of all sizes, in any industry.

ServiceNow Details

ServiceNow Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

On-Premise Linux

On-Premise Windows

ServiceNow Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

ServiceNow Training options

Documentation

Videos

Webinars

In-Person

Live Online

ServiceNow Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

ServiceNow Features

Most valued ServiceNow features by users

Configuration Management

Capacity Management

Contract/License Management

Asset Tracking

Availability Management

Problem Management

Compliance Management

Release Management

Project Management

Incident Management

Inventory Management

Change Management

Maintenance Scheduling

License Management

Access Controls/Permissions

Self Service Portal

Remote Access/Control

Patch Management

Issue Auditing

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