Critical Mention Overview
What is Critical Mention?
Critical Mention is a cloud-based, real-time monitoring and database service for tracking of TV, radio, online news, podcasts, print sources and social media platforms including Twitter, Instagram, YouTube and Facebook. PR, marketing and communications professionals use this global media intelligence platform to better understand their earned media values and create customized, shareable reports. Critical Mention users also have access to 24/7/365 support through a dedicated account manager.
Who is Critical Mention best for?
Global businesses in Public Relations, Marketing, Brand Managers, Government, Education and more
Critical Mention Details
Critical Mention Platforms supported
Cloud, SaaS, Web-Based
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Critical Mention Support options
24/7 Live Rep
Chat
Email Help Desk
Phone Support
Critical Mention Training options
Documentation
In-Person
Live Online
Videos
Webinars
Critical Mention Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Critical Mention Features
Most valued Critical Mention features by users
Influencer Tracking
Customer Engagement
Sentiment Analysis
Contact Management
Dashboard
Campaign Management
Article Author Database
Auto Update
Press Release Builder
Press Monitoring
Email Distribution
Direct Mail Management
Digital Asset Management
Communication Management
Clippings Management
Audience Targeting
Competitive Analysis
Configurable Alerts
Impact Measurement
Reputation Management
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