Quality Management Software Features

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure they all comply with policies, laws, and requirements.

Complaint Management

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Compliance Management

Track and manage non-adherence to policies in a service, product, process, or supplier behavior

Corrective and Preventive Actions (CAPA)

Investigate and take action at root cause or error in products/processes to prevent recurrence of the same error

Defect Tracking

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Document Coding & Control

Manage and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Equipment Management

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

ISO Standards Management

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Maintenance Management

Assess and plan maintenance operations and updates to ensure longevity of physical assets

Risk Management

Identify, evaluate, mitigate, and report on risk

Supplier Quality Control

Qualify, select, and monitor supply chain partners

Training Management

Track employee/learner's progression through training programs

Related to Quality Management Software